I’ve been getting very upset with Apple lately. It’s been just over a year since Steve Jobs passed away, but already I’m noticing signs of Apple slowing down. Their slope for innovation seems to almost be at a flat-line and I’m really hoping things will change soon. I’m almost getting ready to abandon ship.
Some of the things that upsets me about Apple, as well as many their users, is how they limit the functionality of their products to just their newer models. Some examples of this is limiting Siri to the 4S and the iPhone 5, and also Airplay now available on Mountain Lion is only for Mac models of 2011 or later. Decisions like this make no sense to me and it makes me feel like Apple is only in it to make a buck. I feel like they’re not thinking enough about their consumers. I don’t see Google trying to pull off anything like this.
Google has been around for many years now and I have to say that besides having a natural grudge against Android for being an Apple fanboy, I really like how the company is run and I enjoy using their products. I don’t think I’ve ever spent a dollar on any of Google’s services and yet they’ve been some of the most innovative products I’ve ever seen. I feel Google really cares about their customers and tries to give them the most affordable options available.
In my opinion Android has already caught up and surpassed Apple in the smartphone department. They have more apps, more customization, and more functionality. It’s also not fair to compare Android to Windows, since they don’t seem to experience a lot of the problems the Windows OS has. Sure they’re more prone to viruses than iOS, but it terms of reliability, they’re lightyears ahead of the old Windows OS.
I know people have been hating on the new Maps app for the iPhone for some time now. I didn’t think it was too bad at first until I actually tried using it and found it couldn’t find something as simple as a McDonalds near my house. It made me want to downgrade my firmware back to the old iOS5, but of course Apple won’t let you do that.
And Siri. It’s been out for over a year now. Why am I not seeing any improvement? Instead they’ve allowed to competition to catch up and even surpass them in some ways. Oh, and guess what, if you’re using an iPhone 4 or earlier, you have the Google Voice Search (the Siri equivalent) option available on your device. Now tell me how I’m able to use Google Voice Search, but not Siri on my Apple iPhone? C’mon Apple, get with the program. You’re losing valuable search queries to your competition.
I guess what I’m trying to say is that Apple is starting to lose me as a customer. They’re definitely still ahead in the Tablet department and their Macs are (in my opinion) still the best personal computers money can buy, but if they continue to travel down this path then they may just turn into the next Microsoft. Start treating your customers like you actually care and stop limiting functionality on your products for what appears to be no apparent reason.